Terms and Conditions
Pandora Health Terms and Conditions
Effective Date: October 26, 2024
These Terms and Conditions govern your use of the Pandora Health telehealth services. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing or using Pandora Health’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you are prohibited from using our services.
2. Services Provided
Pandora Health provides a telehealth platform connecting patients with independent healthcare practitioners. Our services include but are not limited to facilitating consultations for peptide therapies, testosterone replacement therapies, and other personalized health interventions. The specific services offered may vary and are subject to change without prior notice.
3. Medical Disclaimer and Practitioner Relationship
Pandora Health is a technology platform that facilitates connections between patients and independent medical practitioners. All healthcare practitioners providing services through our platform are independent contractors, not employees of Pandora Health. These practitioners maintain their own professional judgment and are solely responsible for all medical advice, prescriptions, and treatment decisions. Pandora Health does not provide medical advice or prescribe medications. By using our services, you acknowledge and agree that the medical practitioner, not Pandora Health, is responsible for your care and treatment decisions.
4. Account Creation and Use
To access certain services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and password. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You agree to use your account only for lawful purposes and in accordance with these Terms and Conditions.
5. Payment Terms
Payment for services will be handled according to the procedures outlined in our separate payment policy, which is available on our website. Payments made through our platform may include fees for both the platform service and the independent healthcare practitioner’s professional services. Failure to make timely payments may result in suspension or termination of your account.
6. Limitation of Liability
Pandora Health is not liable for any damages arising from the use of our services or any medical advice, prescriptions, or treatments provided by independent practitioners, including but not limited to direct, indirect, incidental, or consequential damages. We strive to provide accurate and up-to-date information, but we do not guarantee the accuracy or completeness of the information provided.
7. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of [State/Country].
8. Privacy and Data Protection
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of information as detailed in our Privacy Policy.
9. Changes to Terms
Pandora Health reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services after such changes constitutes your acceptance of the revised terms.
10. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at info@pandorahealth.com.au